Return & Shipping Policy
We process all orders within 3-5 business days during regular business hours (Monday through Friday 9AM-5PM central time, excluding holidays).
U.S. Shipping Methods, Times, & Tracking
Matcha Is For Lovers offers free ground shipping on all of our products. We ship from our facilities in Austin, Texas using USPS. Delivery times vary by destination and will take between 4-7 business days to deliver to the final address once processed. After your order is shipped, tracking information will be sent out in a confirmation email.
Problems With Your Order?
If there are any issues with your order, please reach out to us at firstname.lastname@example.org with your order number.
We guarantee the quality of all our products, and we want you to love your matcha! If you’re not happy with your purchase, shoot us an email at email@example.com within 30 days of the receipt of your order. We currently do not accept returns, but are willing to issue refunds based on the circumstances of the issue. We reserve the right to fully investigate claims that we believe are unfounded or fraudulent.